Blackberry Cell Phone RAL10IN User Manual

BlackBerry Wireless Handheld  
from Nextel  
User Guide  
 
Contents  
Messages......................................................................................................................... 7  
Sending email and PIN messages .................................. 9  
Opening SMS messages................................................. 21  
Address book...............................................................................................................31  
Adding contacts...................................................................... 32  
Managing the address book.................................................. 35  
Setting address book options................................................ 38  
Phone .............................................................................................................................41  
Making phone calls ................................................................ 42  
Answering phone calls .......................................................... 45  
Using phone features ............................................................. 46  
Using speed dial ............................................................. 49  
Managing call logs.................................................................. 51  
Setting phone options ............................................................ 53  
Setting call logging......................................................... 53  
Setting call forwarding .................................................. 54  
Setting call waiting......................................................... 55  
 
Nextel Direct Connect® ...........................................................................................61  
Browser..........................................................................................................................67  
Calendar........................................................................................................................81  
Managing appointments and meetings............................... 84  
Setting calendar options ........................................................ 91  
Other applications......................................................................................................93  
Tasks......................................................................................... 94  
MemoPad................................................................................. 96  
Calculator................................................................................. 98  
Alarm........................................................................................ 99  
Games..................................................................................... 100  
BrickBreaker .................................................................. 100  
Options .......................................................................................................................103  
Handheld options................................................................. 104  
About.............................................................................. 104  
 
Localization ................................................................... 111  
Screen/Keyboard........................................................... 117  
Service book................................................................... 122  
SIM card......................................................................... 122  
SMS................................................................................. 123  
Status .............................................................................. 123  
TLS.................................................................................. 123  
WTLS.............................................................................. 124  
Reference ...................................................................................................................127  
Icons........................................................................................ 128  
Troubleshooting.................................................................... 132  
Maintenance .......................................................................... 134  
Index............................................................................................................................135  
 
 
Messages  
This section provides information on the following topics:  
Email and PIN messages  
SMS messages  
Managing messages  
 
   
1: Messages  
Email and PIN messages  
Email messages that are sent from or received by your handheld are  
routed through your email account.  
You can also send and receive PIN messages. A personal  
identification number (PIN) uniquely identifies each BlackBerry®  
handheld on the network. If you know another persons handheld  
PIN, you can send a PIN message to that person. PIN messages are  
not routed through an email account.  
Tip: To locate your handheld PIN, open the options application. The Options  
screen appears. Click Status. The PIN field displays your PIN.  
Sent and received email and PIN messages appear in the messages  
application, you can also see the following items in the messages  
application:  
saved draft messages  
filed messages  
call logs  
saved web pages  
SMS messages  
Refer to “Icons” on page 128 for a list of icons that identify each type  
of item in the messages application.  
Opening messages  
You can receive email messages from any email account and you  
can receive PIN messages from other BlackBerry handheld users.  
Long messages are sent to your handheld in sections. As you read  
the first section, the next section appears automatically.  
Open a message  
1. Open the messages application. The Messages screen appears.  
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User Guide  
 
       
Email and PIN messages  
2. Click a message. A menu appears.  
3. Click Open. The message appears.  
Tip: If, on the Message List Options screen, you set the Auto More field to  
No, you can request more of a long message manually. In the open message,  
click the trackwheel. A menu appears.  
To request the next section of the message, click More.  
To request the rest of the message, click More All.  
Refer to "Set message options" on page 19 for more information.  
Sending email and PIN messages  
Prerequisite: To send messages, the following requirements must be met:  
The wireless coverage indicator must show a level of wireless coverage.  
NXTL or NxTL must appear with the wireless coverage indicator on the  
Home screen.  
Send a message or save a draft message  
1. Open the messages application. The Messages screen appears.  
2. Click the trackwheel. A menu appears.  
3. Select one of the following options:  
To send an email message, click Compose Email. The Select  
Address screen appears.  
To send a PIN message, click Compose PIN. The Select  
Address screen appears.  
4. Click [Use Once] at the top of the screen. A menu appears.  
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1: Messages  
Select Address screen menu — Email item  
5. Select one of the following options:  
To send an email message, click Email. The One Time Email  
screen appears.  
To send a PIN message, click PIN. The One Time PIN screen  
appears.  
6. Type an email address or PIN number.  
7. Click the trackwheel. A menu appears.  
8. Click Continue.  
Tip: To add additional contacts to your message, click the trackwheel. Click  
Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.  
9. In the Subject field, type a subject.  
10. Press the Enter key.  
11. Type a message.  
Tip: To send the message from a specific service (for example, Desktop or  
Web Client), scroll to the top of the message. In the Using field, press the  
Space key until the preferred service appears. Any subsequent messages are  
also sent from this service.  
12. Click the trackwheel. A menu appears.  
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User Guide  
 
   
Email and PIN messages  
13. Select one of the following options:  
To save a draft of the message without sending it, click Save  
Draft.  
To send the message, click Send.  
If you send a message and you are not in an area of sufficient  
wireless coverage, the handheld sends the message when you  
return to an area of sufficient wireless coverage.  
Send a message to a contact in your address book  
1. Open the address book application. The Find screen appears.  
Tip: To search for a contact, type the first letters of the contact name.  
2. Click a contact. A menu appears.  
3. Select one of the following options:  
To send an email message, click Email <contact name>.  
To send a PIN message, click PIN <contact name>.  
4. In the Subject field, type a subject.  
5. Press the Enter key.  
6. Type a message.  
7. Click the trackwheel. A menu appears.  
8. Click Send. The message is sent.  
Send an email message using a link  
Links appear as underlined text.  
1. Click an email address link. A menu appears.  
2. Click Email.  
3. In the Subject field, type a subject.  
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1: Messages  
4. Press the Enter key.  
5. Type a message.  
6. Click the trackwheel. A menu appears.  
7. Click Send. The message is sent.  
Reply to a message  
1. Open the messages application. The Messages screen appears.  
2. Click a message. A menu appears.  
3. Click Open.  
4. Click the trackwheel. A menu appears.  
5. Select one of the following options:  
To reply to only the sender, click Reply.  
To reply to the sender and all recipients of the original  
message, click Reply To All.  
Tip: To delete the original message from the reply, click the trackwheel. A  
menu appears. Click Delete Original Text.  
6. Type a message.  
7. Click the trackwheel. A menu appears.  
8. Click Send. The message is sent.  
Forward a message  
1. Open the messages application. The Messages screen appears.  
2. Click a message. A menu appears.  
3. Click Forward. The Select Address screen appears.  
4. Click a contact. A menu appears.  
5. Select one of the following options:  
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Email and PIN messages  
To send an email message, click Email <contact name>.  
To send a PIN message, click PIN <contact name>.  
6. Type a message.  
7. Click the trackwheel. A menu appears.  
8. Click Send. The message is sent.  
Resend a message  
1. Open the messages application. The Messages screen appears.  
2. Click a sent message. A menu appears.  
3. Click Open. The message appears.  
4. Click the trackwheel. A menu appears.  
5. Click Resend. The message is sent.  
Edit and resend a message  
1. Open the messages application. The Messages screen appears.  
2. Click a sent message. A menu appears.  
3. Click Open. The message appears.  
4. Click the trackwheel. A menu appears.  
5. Click Edit. The message appears.  
6. Edit the message.  
Tip: To replace a contact, place your cursor in the To field. Click a contact. A  
menu appears. Click Change Address.  
7. Click the trackwheel. A menu appears.  
8. Click Send. The message is sent.  
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1: Messages  
Managing address book attachments  
An address book attachment contains contact information that  
recipients of the message can view and add to their address book.  
Send an address book attachment  
1. Open the messages application. The Messages screen appears.  
2. Click the trackwheel. A menu appears.  
3. Select one of the following options:  
To send an email message, click Compose Email. The Select  
Address screen appears.  
To send a PIN message, click Compose PIN. The Select  
Address screen appears.  
4. Click a contact. A menu appears.  
5. Select one of the following options:  
To send an email message, click Email <contact name>.  
To send a PIN message, click PIN <contact name>.  
6. Type a message.  
7. Click the trackwheel. A menu appears.  
8. Click Attach Address. The Attach screen appears.  
9. Click a contact. A menu appears.  
10. Click Continue. The contact information is attached to the  
message.  
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User Guide  
 
       
Email and PIN messages  
Composing a message — Address book attachment  
11. Click the trackwheel. A menu appears.  
12. Click Send. The message and attachment are sent.  
Open an address book attachment  
1. In a message with an address book attachment, place your cursor  
in the name of the address book attachment.  
Open email message with address book attachment  
2. Click the trackwheel. A menu appears.  
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1: Messages  
3. Click View Attachment. The contact information appears.  
4. Click the trackwheel. A menu appears.  
5. Select one of the following options:  
To add the contact information to your address book, click  
Add To Address Book.  
To update the contact information that is in your address  
book, click Update Address.  
To return to the open message, click Close.  
Managing file attachments  
If the attachment service is loaded on your handheld, you can open  
file attachments on your handheld. You can open attachments with  
a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.  
Prerequisite: To open file attachments with a .doc, .ppt, .pdf, .wpd, .txt, or  
.xls file extension, the following requirements must be met:  
Your handheld must be enabled for attachment service on a BlackBerry  
Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry  
Enterprise Server version 2.2 or later for Lotus Domino.  
To open file attachments with a .zip or .html file extension, the following  
additional requirement must be met:  
Your handheld must be enabled for attachment service on a BlackBerry  
Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange  
or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus  
Domino.  
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User Guide  
 
     
Email and PIN messages  
Spreadsheet format  
Document format  
Open the table of contents of a file attachment  
1. In a message with a file attachment, click the trackwheel. A  
menu appears.  
2. Click Open Attachment. The Attachments screen appears.  
3. Click Table of Contents. A menu appears.  
4. Click Retrieve. The table of contents appears.  
Tip: To request the content for a table of contents item, click the item. A  
menu appears. Click Retrieve. The content appears.  
Open a file attachment  
1. In a message with a file attachment, click the trackwheel. A  
menu appears.  
2. Click Open Attachment. The Attachment screen appears.  
Note: If you retrieve a .pdf file that is password-protected, you must type the  
password. On the Attachment screen, click the trackwheel. A menu appears.  
Click Password. Type the password. Click the trackwheel. The Attachment  
screen appears.  
3. Click Full Content. A menu appears.  
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1: Messages  
4. Click Retrieve. The content appears.  
Tip: In document format, links appear as underlined text. To open a table,  
click a table link. A menu appears. Click Retrieve.  
Navigate in spreadsheet format  
1. In spreadsheet format, click the trackwheel. A menu appears.  
2. Select one of the following options:  
To move to a specific worksheet, click Select Worksheet. A  
dialog box appears. Click a worksheet.  
To view the previous worksheet, click Prev Sheet.  
To view the next worksheet, click Next Sheet.  
To move to a specific cell, click Go to Cell. A dialog box  
appears. Type the cell co-ordinates (for example, C16). Click  
the trackwheel.  
To view the contents of a cell, click View Cell.  
Set file attachment options  
1. In a file attachment, click the trackwheel. A menu appears.  
2. Click Options. The Options screen appears.  
3. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Sheet Outline Cells Set whether the grid appears in spreadsheet Yes  
format.  
Sheet Horizontal  
Scroll  
Set whether the information in cells wraps  
around when you scroll horizontally.  
No  
Sheet Vertical  
Scroll  
Set whether the information in cells wraps  
around when you scroll vertically.  
No  
Sheet Column  
Width  
Set the column width for the spreadsheet.  
Medium  
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Email and PIN messages  
Default  
Field  
Description  
Sheet Display  
Labels  
Set whether spreadsheet columns are  
labeled with letters and rows are labeled  
with numbers.  
Yes  
Case Sensitive  
Search  
Set whether the Find feature is case-sensitive No  
when it searches attachments.  
Font Family  
Font Size  
Set the font for attachments.  
System  
Set the font size for attachments.  
9
Cache Size  
Set how much handheld memory can be  
used by attachments that you have viewed  
on your handheld.  
500KB  
4. Click the trackwheel. A menu appears.  
5. Click Save. The options are saved.  
Setting message options  
Prerequisite: To set the Hide Filed Messages and Delete On options, your  
handheld must be integrated with an email account using the BlackBerry  
Enterprise Server or BlackBerry Desktop Redirector.  
To set the Wireless Reconcile and Conflicts options, one of the following  
requirements must be met:  
Your handheld must be enabled for wireless email reconciliation on a  
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a  
BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.  
Your handheld must be enabled for wireless email reconciliation on the  
BlackBerry Web Client. Contact Nextel Customer Care for more information  
on whether this option is available.  
Set message options  
1. Open the messages application. The Messages screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Message List Options screen appears.  
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1: Messages  
4. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Display  
Time  
Set whether the Messages screen displays the time Yes  
that a message is sent or received.  
Display  
Name  
Set whether the Messages screen displays the  
name of the sender or recipient.  
Yes  
Yes  
Yes  
Confirm  
Delete  
Set whether you are prompted before messages  
are deleted.  
Hide Filed  
Messages  
Set whether the Messages screen displays filed  
email messages.  
Consider  
PIN Level 1  
Set whether PIN messages are considered as high- Yes  
importance messages.  
Auto More  
Set whether the next section of a long message or Yes  
attachment is delivered to your handheld  
automatically.  
Delete On  
Set whether email messages are deleted from your Handheld  
handheld only or from both your handheld and  
computer during an email reconciliation.  
Wireless  
Reconcile  
Set whether messages are reconciled over the  
wireless network between your handheld and your  
computer.  
On  
Conflicts  
Set whether your handheld or your computer takes Mailbox  
precedence if a message is moved or deleted from wins  
both locations.  
5. Click the trackwheel. A menu appears.  
6. Click Save. The options are saved.  
Set the importance level of a message  
1. In a message, click the trackwheel. A menu appears.  
2. Click Options. The Current Message Options screen appears.  
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SMS messages  
3. In the following field, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Normal  
Importance Set the priority level of the message.  
4. Click the trackwheel. A menu appears.  
5. Click Save. The option is saved.  
SMS messages  
If you have an SMS-compatible phone number, you can receive  
short message service (SMS) messages. An SMS-compatible number  
is a phone number (work, home, mobile, or pager) that Nextel has  
enabled for SMS.  
Tip: To locate the SMS-compatible number for your handheld, open the  
options application. The Options screen appears. Click SIM Card. The Phone  
Number field displays your SMS-compatible number.  
Opening SMS messages  
Open an SMS message  
1. Open the messages application. The Messages screen appears.  
2. Click an SMS message. A menu appears.  
3. Click Open. The message appears.  
Setting SMS message options  
1. Open the options application. The Options screen appears.  
2. Click SMS. The SMS screen appears.  
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1: Messages  
3. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Leavemessages Set whether SMS messages are saved on your SIM No  
on SIM Card  
card. You can save up to 16 messages on your SIM  
card.  
4. Click the trackwheel. A menu appears.  
5. Click Save. The options are saved.  
Note: Depending on your Nextel service plan, some SMS message options  
might not be available on your handheld. Contact Nextel Customer Care for  
information on available options.  
Managing messages  
Saving messages  
You can save important messages in the saved messages  
application. If your handheld must delete messages to free memory,  
it does not delete saved messages.  
Save a message  
1. Open the messages application. The Messages screen appears.  
2. Click a message. A menu appears.  
3. Click Save. The message is saved.  
Deleting messages  
You should delete unnecessary messages from your handheld. If  
your handheld memory is full, your handheld deletes the oldest  
messages from the messages application to accommodate new ones.  
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Managing messages  
Delete a message  
Note: If, on the Message List Options screen, the Delete On option is set to  
Mailbox & Handheld, messages that you delete on your handheld are also  
deleted from your computer during email reconciliation. Refer to "Set  
message options" on page 19 for more information.  
1. Select one of the following options:  
To delete a message from the messages application, open the  
messages application. The Messages screen appears.  
To delete a saved message, open the saved messages  
application. The Saved Messages screen appears.  
2. Click a message. A menu appears.  
3. Click Delete. A dialog box appears.  
4. Click Delete. The message is deleted.  
Delete messages prior to a specific date  
1. Select one of the following options:  
To delete messages from the messages application, open the  
messages application. The Messages screen appears.  
To delete saved messages, open the saved messages  
application. The Saved Messages screen appears.  
2. Click a date. A menu appears.  
3. Click Delete Prior. A dialog box appears.  
4. Click Delete. The messages are deleted.  
Note: Email messages that are deleted using the Delete Prior menu item  
are not deleted from your computer during email reconciliation.  
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1: Messages  
Empty the deleted messages folder on your computer  
from your handheld  
Prerequisite: To delete messages from the Deleted Items folder on your  
computer, the following requirements must be met:  
Your handheld must be enabled for wireless email reconciliation on the  
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.  
Refer to "Set message options" on page 19 for more information.  
1. Open the messages application. The Messages screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Message List Options screen appears.  
4. Click the trackwheel. A menu appears.  
5. Click Purge Deleted Items. A dialog box appears.  
6. Click Yes. The Deleted Items folder on your computer is  
emptied.  
Reconciling email messages  
When email messages are reconciled, any message that you open,  
file, or delete on your handheld is also opened, filed, or deleted on  
your computer depending on how you set your message options.  
Note: If you use Lotus Notes, the opened and unopened status of messages  
is not reconciled between your computer and your handheld.  
If wireless email reconciliation is not enabled on your handheld,  
you must use the BlackBerry Desktop Software to reconcile your  
handheld and desktop messages. Refer to the Desktop Software:  
Intellisync Help for more information.  
Note: If you use Microsoft Outlook, and you use personal folders to manage  
email messages, you must reconcile your personal folders manually by  
connecting your handheld to the computer and using the desktop software,  
even if you have enabled wireless email reconciliation. Refer to the Desktop  
Software Intellisync Help for more information.  
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Managing messages  
If wireless email reconciliation is enabled on your handheld, your  
handheld and desktop messages are reconciled over the wireless  
network automatically. Refer to "Set message options" on page 19  
for more information on enabling wireless email reconciliation.  
Tip: If wireless email reconciliation is enabled on your handheld, and there  
are messages that have not been reconciled between your desktop and  
handheld, you can reconcile email messages manually. Open the messages  
application. The Messages screen appears. Click the trackwheel. A menu  
appears. Click Reconcile Now.  
Filing email messages  
Prerequisite: To file email messages, the following requirements must be  
met:  
Your handheld must be integrated with an email account using the  
BlackBerry Enterprise Server or BlackBerry Desktop Redirector.  
You have created folders in your desktop email program.  
You reconciled your email messages so that the folders from your desktop  
email program appear on your handheld.  
File an email message  
1. Open the messages application. The Messages screen appears.  
2. Click an email message. A menu appears.  
3. Click File. The Select Folder screen appears.  
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1: Messages  
Select Folder screen  
4. Click a folder. A menu appears.  
Tip: To expand a folder on the Select Folder screen, click a folder with a plus  
sign (+) beside it. A menu appears. Click Expand.  
To collapse a folder, click a folder with a minus sign (-) beside it. A menu  
appears. Click Collapse.  
5. Click File. The message is filed.  
Tip: To display filed messages on the Messages screen, set the Hide Filed  
Messages option on the Message List Options screen to No.  
To remove a filed message from a folder, file the message in the Inbox folder.  
Searching the messages application  
You search the messages application to find email, SMS, and voice  
mail messages as well as call logs.  
Search for a message or call log  
1. Open the search messages application. The Search screen  
appears.  
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Managing messages  
Search screen — Specifying search criteria  
2. In one or more of the following fields, type message information:  
Field  
Name  
Description  
Type a name, email address, PIN, or phone number.  
Subject  
Type text that the handheld should search for in the subject of  
messages.  
Message Type text that the handheld should search for in the body of  
messages or phone call notes.  
3. In one or more of the following fields, press the Space key until  
the preferred option appears:  
Field  
In  
Description  
Default  
Set the address field in which you want to search.  
Any Address  
Field  
Folder Set the folder in which you want to search.  
All Folders  
! To select a folder, press the Space key. The Select  
Folder screen appears. Click a folder. A menu  
appears. Click Select Folder.  
Show  
Type  
Set whether you want to search for sent, received, or Sent and  
saved messages and call logs.  
Received  
Set the type of message for which you want to  
search.  
All  
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1: Messages  
4. Click the trackwheel. A menu appears.  
5. Select one of the following options:  
To perform a search without saving the search criteria, click  
Search.  
To save the search criteria, click Save. The Save Search screen  
appears. Type a name and a shortcut key for your search.  
Click the trackwheel. A menu appears. Click Save.  
View, edit, or delete a saved search  
1. Open the search messages application. The Search screen  
appears.  
2. Click the trackwheel. A menu appears.  
3. Click Recall. Your saved searches appear.  
4. Click a search. A menu appears.  
5. Select one of the following options:  
To view the search criteria, click Select Search.  
To edit the search criteria, click Edit Search. Edit the search  
criteria. Click the trackwheel. A menu appears. Click Save.  
To delete the search, click Delete Search. A dialog box  
appears. Click Delete.  
Tip: To view the criteria of your last search quickly, on the Search screen, click  
the trackwheel. Click Last. The Search screen displays the criteria of the last  
search that you performed.  
Search for a message by sender, recipient, or subject  
1. Open the messages application. The Messages screen appears.  
2. Click a message. A menu appears.  
3. Select one of the following options:  
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Managing messages  
To search for all messages that relate to the sender of the  
selected message, click Search Sender.  
To search for all messages that relate to the recipient of the  
selected message, click Search Recipient.  
To search for messages with the same subject as the selected  
message, click Search Subject.  
Messages screen menu — Search Sender item  
Marking messages  
Mark a message as unopened or opened  
1. Open the messages application. The Messages screen appears.  
2. Click a message. A menu appears.  
3. Select one of the following options:  
To mark the message as opened, click Mark Opened.  
To mark the message as unopened, click Mark Unopened.  
Mark messages prior to a specific date as opened  
1. Open the messages application. The Messages screen appears.  
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1: Messages  
2. Click a date. A menu appears.  
3. Click Mark Prior Opened. All messages prior to the selected  
date are marked as opened.  
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User Guide  
 
Address book  
This section provides information on the following topics:  
Adding contacts  
Managing the address book  
Setting address book options  
 
   
2: Address book  
Adding contacts  
Note: You can import contacts from your desktop email program if your  
handheld is integrated with an email account using the BlackBerry Enterprise  
Server. Refer to the Desktop Software: Backup and Restore Help for more  
information.  
Create a contact  
1. Open the address book application. The Find screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click New Address. The New Address screen appears.  
New Address screen  
4. In one or more of the following fields, type contact information:  
Field  
Salutation  
First  
Description  
Type a salutation (for example, Mr., Ms., Dr.).  
Type a first name.  
Last  
Type a last name.  
Email  
Type an email address. Press the Space key to insert the at sign  
(@); press it again to insert a period.  
! To add more than one email address for the contact, click the  
trackwheel. A menu appears. Click Add Email Address.  
Company  
Type a company name.  
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Adding contacts  
Field  
Title  
Description  
Type a job title.  
Work, Home, Type the appropriate phone number.  
Mobile,  
Pager  
! To insert an extension, type x or ext. Type the extension  
number.  
You can use a wait or pause to separate additional numbers (for  
example, a password or extension) from the main number. When  
the phone number is dialed, your handheld either pauses before  
dialing the additional numbers (pause) or prompts you to type  
them (wait).  
! To insert a pause or wait, click the trackwheel. A menu  
appears. Click Add Wait or Add Pause. Type the additional  
numbers.  
DC#  
Type a Direct Connect® number (DC#) or talk group number.  
Type a DC# number in the format Area ID*Network  
ID*MemberID. You must include the * character for the  
number to dial correctly.  
Type a Direct Connect® Talkgroup identification number in the  
format #TalkgroupID. You must include the # character for  
the number to dial correctly.  
Fax  
Type a fax number.  
PIN  
Type a BlackBerry handheld personal identification number.  
Type a street address.  
Address 1  
Address 2  
City  
Type any additional address information.  
Type a city.  
State/ Prov  
Type a state or province.  
ZIP/ Postal  
Code  
Type a ZIP code or postal code.  
Country  
Type a country.  
User 1, User Type additional information (for example, a birthday or  
2, User 3,  
User 4  
anniversary).  
! To change the name of a user-defined field for all contacts,  
click the trackwheel. A menu appears. Click Change Field  
Name.  
Notes  
Type any notes.  
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2: Address book  
5. Click the trackwheel. A menu appears.  
6. Click Save. The contact is saved.  
Create a group  
After you create contacts, you can create a group. If you send an  
email message to a group, the message is sent to all group members  
at the same time.  
1. Open the address book application. The Find screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click New Group. The New Group screen appears.  
4. Type a group name.  
5. Click the trackwheel. A menu appears.  
6. Click Add Member. The Select Address screen appears.  
7. Click a contact. A menu appears.  
8. Click Continue. The New Group screen appears with the contact  
added as a new member.  
9. To add more contacts to your group, repeat steps 5 through 8.  
10. Click the trackwheel. A menu appears.  
11. Click Save Group. The group is saved.  
Add contact information from the Messages screen  
You can add a senders email address or PIN from a message and  
the phone number of a caller or contact from a phone call log.  
1. Open the messages application. The Messages screen appears.  
2. Click a message or phone call log. A menu appears.  
3. Click Open. The message or phone call log appears.  
4. Click the trackwheel. A menu appears.  
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User Guide  
 
 
Managing the address book  
5. Click Add To Address Book. The New Address screen appears.  
6. Type contact information.  
7. Click the trackwheel. A menu appears.  
8. Click Save. The contact is saved.  
Add contact information from the Phone screen  
1. Click the Phone icon. The Phone screen appears.  
2. Click a phone number. A menu appears.  
3. Click Add To Address Book. The New Address screen appears.  
4. Type contact information.  
5. Click the trackwheel. A menu appears.  
6. Click Save. The contact is saved.  
Add contact information from a link  
Links appear as underlined text.  
1. Click an email address or phone number link. A menu appears.  
2. Click Add To Address Book. The New Address screen appears.  
3. Type contact information.  
4. Click the trackwheel. A menu appears.  
5. Click Save. The contact is saved.  
Managing the address book  
Open a contact or group  
1. Open the address book application. The Find screen appears.  
2. Select one of the following options:  
BlackBerry Wireless Handheld  
35  
 
     
2: Address book  
Click a contact. A menu appears. Click View. The contact  
information appears.  
Click a group. A menu appears. Click View Group. The  
group member list appears.  
Tip: To view information for a contact in the group, click the contact. A menu  
appears. Click View Member.  
Edit a contact  
1. Open the address book application. The Find screen appears.  
2. Click a contact. A menu appears.  
3. Click Edit. The Edit Address screen appears.  
4. Edit the contact information.  
5. Click the trackwheel. A menu appears.  
6. Click Save. The edited contact is saved.  
Edit a group  
1. Open the address book application. The Find screen appears.  
2. Click a group. A menu appears.  
3. Click Edit Group. The Edit Group screen appears.  
4. Click a contact. A menu appears.  
5. Select one of the following options:  
To delete the contact, click Delete Member. A dialog box  
appears. Click Delete. Proceed to step 8.  
To replace the contact with another contact, click Change  
Member. The Select Address screen appears.  
To add a contact, click Add Member. The Select Address  
screen appears.  
6. Click a contact. A menu appears.  
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User Guide  
 
         
Managing the address book  
7. Click Continue. The Edit Group screen appears.  
8. Click the trackwheel. A menu appears.  
9. Click Save Group. The edited group is saved.  
Delete a contact or group  
If you delete a group, the individual contacts still appear in your  
address book.  
1. Open the address book application. The Find screen appears.  
2. Select one of the following options:  
Click a contact. A menu appears. Click Delete.  
Click a group. A menu appears. Click Delete Group.  
A dialog box appears.  
3. Click Delete. The contact or group is deleted.  
Search for a contact in a remote address book  
You can search for contact information in your companys Global  
Address List or Notes Address Book.  
Prerequisite: To search for contacts in a remote address book, the following  
requirements must be met:  
Your handheld must be enabled for Remote Address Lookup on a  
BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a  
BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.  
1. Open the address book application. The Find screen appears.  
2. Type a contact name.  
3. Click the trackwheel. A menu appears.  
4. Click Lookup. The Find screen displays the search status and  
indicates when the search is complete.  
5. Click the trackwheel. A menu appears.  
BlackBerry Wireless Handheld  
37  
 
   
2: Address book  
6. Click View Lookup. The results of your search appear.  
7. Click a contact. A menu appears.  
8. Click one of the following menu items:  
Menu item  
Lookup  
Resolve  
Add  
Description  
Specify or edit search criteria.  
Add the selected contact to your address book temporarily.  
Add the selected contact to your address book.  
Add all the contacts to your address book.  
Delete the selected contact from the search results.  
Delete the search results.  
Add All  
Delete  
Delete  
Lookup  
View  
Display the selected contact information.  
Get More  
Results  
Request more search results from the BlackBerry Enterprise  
Server (the server sends a maximum of 20 results at one time).  
Setting address book options  
Set address book options  
1. Open the address book application. The Find screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Address Book Options screen appears.  
4. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Option  
Default  
Sort By  
Set how your contacts are sorted.  
First  
Name  
Confirm  
Delete  
Set whether you are prompted before contacts are  
deleted.  
Yes  
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User Guide  
 
       
Setting address book options  
Default  
Field  
Allow  
Duplicate  
Names  
Option  
Set whether the same name can appear more than  
once in your address book.  
Yes  
5. Click the trackwheel. A menu appears.  
6. Click Save. The options are saved.  
BlackBerry Wireless Handheld  
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2: Address book  
40  
User Guide  
 
3
Phone  
Depending on your Nextel service plan, the phone or some of  
its features might not be available on your handheld. Contact  
Nextel Customer Care for more information on available  
services.  
This section provides information on the following topics:  
Making phone calls  
Answering phone calls  
Using phone features  
Managing call logs  
Setting phone options  
Viewing phone and Direct Connect® information  
 
   
3: Phone  
Making phone calls  
Prerequisite: To make a phone call, the following requirements must be  
met:  
The wireless coverage indicator must show a level of wireless coverage.  
NXTL, NxTL, NXTl, NXtl, or Nxtl must appear with the wireless coverage  
indicator on the Home screen.  
Make a call  
Note: If you are using a headset, insert the headset connector into the  
headset jack on the side of the handheld.  
1. Click the Phone icon. The Phone screen appears.  
Phone screen  
2. With your cursor in the empty field at the top of the screen, type  
a phone number.  
3. Press Enter. The phone number is dialed.  
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User Guide  
 
       
Making phone calls  
Active Call screen  
4. To end the call, press and hold the Escape button.  
Tip: On the Phone screen, press the Space key and press the Enter key to  
dial the last number that you typed.  
Call a contact using speed dial  
You can use the speed dial feature to place phone calls by pressing a  
single key. Refer to "Using speed dial" on page 49 for more  
information on configuring this feature.  
1. Open the phone. The Phone screen appears.  
2. Press and hold a key that is assigned to the contact or phone  
number that you want to call. The phone number is dialed.  
3. To end the call, press and hold the Escape button.  
Call a contact that appears on your Phone screen  
The Phone screen lists the contact names or phone numbers for the  
last 30 calls that you made.  
1. Click the Phone icon. The Phone screen appears.  
2. Click a contact or a phone number. A menu appears.  
BlackBerry Wireless Handheld  
43  
 
 
3: Phone  
3. Click Call <contact name or phone number>. The phone number  
is dialed.  
4. To end the call, press and hold the Escape button.  
Tip: To remove a contact or a phone number from the Phone screen, click the  
contact or the phone number. A menu appears. Click Delete.  
Call a contact in your address book  
1. Open the address book. The Find screen appears.  
2. Type the first letters of a contact. Contacts that start with these  
letters appear.  
3. Click a contact. A menu appears.  
4. Click Call <contact name>. If you have more than one phone  
number saved for the contact, a dialog box appears. Click the  
number that you want to call. The phone number is dialed.  
5. To end the call, press and hold the Escape button.  
Call a contact using a link  
Links appear as underlined text.  
1. Click a phone number link. A menu appears.  
2. Click Call. The phone number is dialed.  
3. To end the call, press and hold the Escape button.  
Call an emergency phone number  
You can call an emergency phone number even when your  
handheld is locked or the SIM card is not inserted. If you call an  
emergency phone number when the radio is off, the radio turns on  
automatically.  
Warning: If your handheld is locked, you can only make calls to emergency  
numbers (for example, 911 or 112).  
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User Guide  
 
     
Answering phone calls  
1. Select one of the following options:  
Click the Phone icon. The Phone screen appears. Press the  
Space key.  
If your handheld is locked, click the trackwheel. A dialog box  
appears. Click Emergency Call. A dialog box appears. Click  
Yes.  
2. Type an emergency phone number (for example, 911 or 112).  
3. Click the trackwheel. The emergency number is dialed.  
4. To end the call, press and hold the Escape button.  
Answering phone calls  
Answer a call  
1. In the dialog box that appears when you receive a call, select one  
of the following options:  
Option  
Answer  
Description  
Answer the incoming call.  
Answer and Hold  
Answer the incoming call and place it on hold.  
End the current call and answer the incoming call.  
Answer - Drop  
Current  
Answer - Hold  
Current  
Place the current call on hold and answer the incoming  
call.  
Ignore  
Ignore the incoming call.  
2. To end the call, press and hold the Escape button.  
Tip: If you use the headset with your handheld, press the headset button to  
answer the call. Press and hold the headset button to end the call.  
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45  
 
       
3: Phone  
Using phone features  
Adjust the volume  
1. On the Active Call screen, select one of the following options:  
To increase the volume, roll the trackwheel up.  
To decrease the volume, roll the trackwheel down.  
Tip: To adjust the volume while you are using another handheld application,  
click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up  
or down to change the volume.  
Use the speaker  
1. On the Active Call screen, click the trackwheel. A menu appears.  
2. Click Speakerphone. The call is broadcast through the speaker.  
3. Select one of the following option:  
To increase the speaker volume, roll the trackwheel up.  
To decrease the speaker volume, roll the trackwheel down.  
To turn the speaker off, click the trackwheel. A menu appears.  
Click Speakerphone Off. The call is broadcast through the  
earpiece.  
Note: You can use the speaker by default for Direct Connect® calls. Refer to  
"Set Direct Connect® options" on page 66 for more information.  
.
Warning: Do not hold the handheld near your ear while using the speaker.  
Hearing damage can occur. Refer to the BlackBerry Safety Information  
Booklet for more information on using the speaker safely.  
Place a phone call on hold  
1. During a call, click the trackwheel. A menu appears.  
2. Click Hold. The phone call is placed on hold.  
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User Guide  
 
       
Using phone features  
3. To resume the call, click the trackwheel. A menu appears.  
4. Click Resume. The call is resumed.  
Mute a phone call  
If you mute a phone call, you can hear your contact, but your  
contact cannot hear you.  
1. During a call, click the trackwheel. A menu appears.  
2. Click Mute. A tone sounds and the call is muted.  
3. To turn off the mute feature, click the trackwheel. A menu  
appears.  
4. Click Turn Mute Off. A tone sounds and the mute feature is  
turned off.  
Tip: If you use the headset with your handheld, press the headset button to  
mute the call. Press the headset button again to turn off the mute feature.  
Alternate between phone calls  
If you are connected to two phone calls and you want to alternate  
between them, you can swap calls.  
1. During a call, click the trackwheel. A menu appears.  
2. Click Swap. The calls are swapped.  
Make a three-way phone call  
You can talk to two contacts at one time using your phone.  
Prerequisite: To use this feature, you must subscribe to a three-way call  
service. Contact Nextel Customer Care for more information.  
1. During a call, click the trackwheel. A menu appears.  
2. Click New Call. The Select Address screen appears and the  
current call is placed on hold.  
3. Click a contact. A menu appears.  
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47  
 
           
3: Phone  
4. Click Call <contact name>. The phone number is dialed.  
5. During the second call, click the trackwheel. A menu appears.  
6. Click Join. You are connected to both calls.  
7. To end the call, press and hold the Escape button.  
Use other applications during a phone call  
If you use a headset with your handheld, you can use other  
applications during a phone call. You can compose email and PIN  
messages, but you cannot send or receive them until the call ends.  
1. On the Active Call screen, click the trackwheel. A menu appears.  
2. Click Home Screen. The Home screen appears.  
Note: To end the call while you are using another application, click the  
trackwheel. A menu appears. Click End Call.  
Dial letters in phone numbers  
Your handheld enters number-lock mode on the Phone and Active  
Call screens. To type letters on these screens, select one of the  
following options:  
Τo type one letter, press the Alt key. Press the letter key.  
To type multiple letters, press the Right Shift key + the Alt key.  
Your handheld enters character mode. To turn off character  
mode, press the Right Shift key again.  
Call your voice mail  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Call Voice Mail.  
If a voice mail access phone number is available, your voice  
mail access number is dialed.  
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User Guide  
 
     
Using phone features  
If a voice mail access phone number is not available, a dialog  
box appears. Type your voice mail access number. Click the  
trackwheel. Your voice mail access number is dialed.  
4. To end the call, press and hold the Escape button.  
Tip: You can call your voice mail system from other handheld applications  
using the Call Voice Mail option in the menu.  
Using speed dial  
You can configure speed dialing by assigning any letter key to a  
specific phone number. You can also add, change, and remove  
numbers from the speed dial list.  
Assign a speed dial letter  
1. Open the phone. The Phone screen appears.  
2. Select one of the following options:  
If the contact or phone number to which you want to assign a  
speed dial letter is listed on the Phone screen, select the  
phone number.  
If the contact or phone number to which you want to assign a  
speed dial letter is not listed on the Phone screen, type the  
phone number.  
3. Press and hold any unassigned letter key. A dialog box appears.  
4. Click OK. The number is added to the speed dial list.  
Assign speed dial to a contact in your address book  
1. Open the phone. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Edit Speed Dial List. The Speed Dial Numbers screen  
appears.  
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3: Phone  
4. Select an unassigned letter.  
5. Click the trackwheel. A menu appears.  
6. Click New Speed Dial. The Select Address screen appears.  
7. Select a contact.  
8. Click the trackwheel. A menu appears.  
9. Click Add Speed Dial To <contact name>.  
10. Click the trackwheel. The contact is added to the speed dial list.  
Tip: To change the speed dial letter for a contact, on the Speed Dial  
Numbers screen, click the trackwheel. A menu appears. Click Move. Roll the  
trackwheel to select a different speed dial letter. Click the trackwheel. The  
speed dial letter is changed.  
Change the contact assigned to a speed dial letter  
1. Open the phone. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Edit Speed Dial List. The Speed Dial Numbers screen  
appears.  
4. Select a contact or phone number.  
5. Click the trackwheel. A menu appears.  
6. Click Edit. The Select Address screen appears.  
7. Click a contact or type a phone number. A menu appears.  
8. Click Speed Dial <contact name>. The contact or phone number  
associated with that speed dial letter is changed.  
Remove a phone number from the speed dial list  
1. Open the phone. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
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User Guide  
 
       
Managing call logs  
3. Click Edit Speed Dial List. The Speed Dial Numbers screen  
appears.  
4. Select a speed dial letter to which a contact or phone number is  
assigned.  
5. Click the trackwheel. A menu appears.  
6. Click Delete. A dialog box appears.  
7. Click Delete. The phone number is removed from the speed dial  
list.  
Tip: To remove a phone number from the speed dial list quickly, on the  
Phone screen, select the contact or phone number. Click the trackwheel. A  
menu appears. Click Remove Speed Dial.  
Managing call logs  
Call logs appear on the Messages screen and contain information  
about the call, including the date and time, duration, caller or  
recipient information, and any phone call notes.  
Note: By default, the handheld creates a log after each phone call. Refer to  
“Setting call logging” on page 53 for more information on disabling phone  
call logs or configuring call logs for Direct Connect® calls.  
Open a call log  
1. Open the messages application. The Messages screen appears.  
2. Click a call log. A menu appears.  
3. Click Open. The view call log screen appears.  
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51  
 
         
3: Phone  
Phone call log  
Create or edit phone call notes  
After a phone call ends, you can add notes to the call log to record  
the details of your phone call.  
Tip: If you use a headset with the handheld, you can add call notes during  
a call. Click the trackwheel. A menu appears. Click Notes. Type your notes.  
The notes are saved when the call ends.  
1. Open the messages application. The Messages screen appears.  
2. Click a phone call log. A menu appears.  
3. Click Open. The View Call Log screen appears.  
4. Click the trackwheel. A menu appears.  
5. Select one of the following options:  
To create call notes, click Add Notes. Type call notes.  
To edit call notes, click Edit Notes. Edit the call notes.  
6. Click the trackwheel. A menu appears.  
7. Click Save Notes. The call notes are saved.  
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User Guide  
 
   
Setting phone options  
Forward a call log  
1. Open the messages application. The Messages screen appears.  
2. Click a call log. A menu appears.  
3. Click Forward. The Select Address screen appears.  
4. Click a contact. A menu appears.  
5. Click Email <contact name>.  
6. Type a message.  
7. Click the trackwheel. A menu appears.  
8. Click Send. The call log is forwarded.  
Delete a call log  
1. Open the messages application. The Messages screen appears.  
2. Click a call log. A menu appears.  
3. Click Delete. A dialog box appears.  
4. Click Delete. The call log is deleted.  
Setting phone options  
Setting call logging  
You can set whether phone and Direct Connect® call logs appear on  
the Messages screen.  
Set call logging  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
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53  
 
           
3: Phone  
4. Click Call Logging. The Call Logging screen appears.  
5. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Yes  
Show Logs In  
Message List  
Set whether call logs appear on the Messages  
screen.  
Log These Call  
Types  
Set which types of calls generate a call log.  
Selected  
6. Click the trackwheel. A menu appears.  
7. Click Save. The options are saved.  
Setting call forwarding  
Prerequisite: To set and enable call forwarding profiles, your SIM card must  
be provisioned for call forwarding. Contact Nextel Customer Care for more  
information.  
Set call forwarding profiles  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Call Forwarding. The profiles appear.  
Profile  
Description  
All Calls  
Forward all calls to the specified phone number.  
Unanswered Forward calls to the specified number if you are on another call,  
Calls you are not answering calls, or your handheld is not available.  
5. Click a profile. A menu appears.  
6. Click Edit. The Edit Forwarding Profile screen appears.  
7. Type a phone number.  
8. Click the trackwheel. A menu appears.  
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User Guide  
 
           
Setting phone options  
9. Click Save. The profile is saved.  
Enable or disable a call forwarding profile  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Call Forwarding. The Call Forwarding screen appears.  
5. Click a profile. A menu appears.  
6. Select one of the following options:  
To enable the call forwarding profile, click Enable.  
To disable the call forwarding profile, click Disable.  
Tip: To enable or disable a call forwarding profile quickly, select it and press  
the Space key.  
Setting call waiting  
Set whether you are notified of incoming phone calls during a  
phone call.  
Set call waiting  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Call Waiting. The Call Waiting screen appears.  
5. In the following field, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Call Waiting  
Enabled  
Set whether you receive notification for incoming Yes  
calls during a call.  
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3: Phone  
6. Click the trackwheel. A menu appears.  
7. Click Save. The option is saved.  
Setting general phone options  
Set general phone options  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click General Options. The General Options screen appears.  
5. In the following fields, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
Auto  
Answer  
Set whether phone calls are answered automatically Never  
when you remove your handheld from the holster.  
Auto  
Hangup  
Set whether phone calls end when you insert your  
handheld in the holster.  
Into  
Holster  
Confirm  
Delete  
Set whether you are prompted before phone numbers Yes  
and contacts are deleted from the Phone screen.  
Sort By  
Set how your contacts appear on the Phone screen.  
Most  
Recent  
Dial from  
Home  
Screen  
Set whether you can dial phone numbers from the  
Home screen. If you set this field to No, you can use  
shortcut keys to open applications on the Home  
screen.  
Yes  
6. Click the trackwheel. A menu appears.  
7. Click Save. The options are saved.  
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User Guide  
 
               
Setting phone options  
Setting smart dialing options  
You can specify default country and area codes so that you do not  
have to specify these numbers each time that you type a phone  
number.  
You can also set options for dialing corporate extensions. If you call  
a corporation frequently, you can set your smart dialing options so  
that you do not have to type the main number for the corporation.  
To call a contact in the corporation, you only need to type x and the  
extension number.  
Set general smart dialing options  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Smart Dialing. The Smart Dialing screen appears.  
5. In the following fields, type general smart dialing information:  
Field  
Description  
Country Code  
Area Code  
Type your country code.  
Type your area code.  
National  
Number  
Length  
Type the default length for phone numbers in your country.  
This value includes your area code and local number, but does  
not include your country code or the National Direct Dialing  
prefix.  
Set corporate smart dialing options  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Smart Dialing. The Smart Dialing screen appears.  
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5. In the following field, type corporate smart dialing information:  
Field  
Call  
Description  
Type the main phone number of a corporation that you call  
frequently. If you have set general smart dialing options, you do not  
need to specify an area or country code.  
6. In the following field, press the Space key until the preferred  
option appears::  
Field  
Description  
Default  
Wait For  
Set how long your handheld waits before dialing  
extensions. This option applies to extensions of the  
phone number that you specified in the Call field.  
2 seconds  
Extension Set a default length for extensions of the phone  
Unknown  
Length  
number that you specified in the Call field.  
Wait For  
Set how long your handheld waits before dialing  
extensions. This option applies to extensions of  
phone numbers other than the one you specified in  
the Call field.  
My  
Response  
7. Click the trackwheel. A menu appears.  
8. Click Save. The options are saved.  
Setting voice mail options  
Set voice mail options  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Voice Mail. The Voice Mail screen appears.  
5. In the following fields, type voice mail information:  
Field  
Description  
Access Number  
Type a voice mail access number.  
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Setting phone options  
Field  
Description  
Additional  
Numbers  
Type any additional numbers for your voice mail (for  
example, a password or an extension number).  
6. Click the trackwheel. A menu appears.  
7. Click Save. The options are saved.  
Setting TTY  
You can use text telephone (TTY) to make calls to and receive calls  
from other TTY devices. If you connect your handheld to a TTY  
device, phone calls that you receive on your handheld are converted  
to text.  
Prerequisite: To use text telephone, the following requirements must be  
met:  
Your Nextel service plan must support TTY devices.  
Your TTY device must operate at 45.45 bps. The handheld does not support  
devices that operate at 50 bps.  
The TTY device connector must be inserted into the headset jack that is  
located at the top of your handheld. If you use an RJ-11 connector, you  
must use an adapter to connect the TTY device to your handheld.  
Set the TTY option  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click TTY. The TTY screen appears.  
5. In the following field, press the Space key until the preferred  
option appears:  
Field  
Description  
Default  
No  
TTY Mode Set whether the TTY feature is enabled.  
6. Click the trackwheel. A menu appears.  
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3: Phone  
7. Click Save. The option is saved.  
Viewing phone and Direct Connect®  
information  
The Phone Info screen displays the duration of your calls, your  
handheld phone number and your Direct Connect® number (DC#).  
View phone and Direct Connect® information  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Status.  
Reset call timers  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Status. The Phone Info screen appears.  
4. Click a timer. A menu appears.  
5. Select one of the following options:  
To clear the timer, click Clear Timer.  
To clear all phone and Direct Connect® timers, click Clear  
All Timers.  
6. Click the trackwheel. A menu appears.  
7. Click Save. The timer is reset.  
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Nextel Direct  
Connect®  
This section provides information on the following topics:  
About Direct Connect®  
Making Direct Connect® calls  
Answering Direct Connect® calls  
Setting Direct Connect® options  
 
   
4: Nextel Direct Connect®  
About Direct Connect®  
Nextel Direct Connect® is a two-way radio feature that enables you  
to communicate with other contacts instantly using a Direct  
Connect® number (DC#).  
Prerequisite: To make Direct Connect® calls and alerts, the following  
conditions must be met:  
The wireless coverage indicator must show a level of wireless coverage.  
NXTL, NXTl, NXtl or nXtl must appear with the wireless coverage indicator  
on the Home screen.  
View your DC#  
1. Click the Phone icon. The phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Status. Your DC# appears in the format  
AreaID*NetworkID*MemberID.  
Making Direct Connect® calls  
You can make Direct Connect® alerts and Direct Connect® calls to a  
single contact or, if your Nextel service plan supports Group  
Connect™, you can make calls to talk groups that you have joined.  
Make an alert  
1. Click the Phone icon. The phone screen appears.  
2. With your cursor in the field at the top of the screen, type a DC#  
number in the format AreaID*NetworkID*MemberID.  
3. Click Alert. The Ready to Alert dialog box appears.  
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Making Direct Connect® calls  
4. Press the Push to Talk™ (PTT) button. The Alert Sent dialog box  
appears. When your contact receives the alert, the Alert  
Successful dialog box appears.  
Tip: To send an alert to a contact or DC# number that is listed on the Phone  
or Address Book screen, click the contact. A menu appears. Click Alert. The  
Ready to Alert Dialog box appears. Press the PTT™ button.  
Join a talk group  
1. Click the Phone icon. The Phone screen appears.  
2. With your cursor in the field at the top of the screen, type # and  
then type the talk group number.  
3. Click Join. The Joining Talkgroup dialog box appears. When  
your handheld successfully joins the talk group, the Talkgroup  
Joined dialog box appears.  
Make a Direct Connect® or Group Connect™ call  
1. Click the Phone icon. The Phone screen appears.  
2. Select one of the following options:  
To make a Direct Connect® call, type a DC# in the format  
AreaID*NetworkID*MemberID.  
To make a Group Connnect™ call, type # and then type the  
number of a talk group that you have joined.  
3. Press the PTT™ button. The handheld beeps and the call is  
made.  
4. Press and hold the PTT™ button to speak to your contact or  
group.  
5. Release the PTT™ button to listen to your contact or group.  
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4: Nextel Direct Connect®  
6. To end the call, press and hold the Escape button or wait six  
seconds for the call to disconnect automatically.  
Note: When you speak to a group, your call is received by all members of the  
group at the same time. Only one member of the group can speak at one  
time.  
Make a Direct Connect® or Group Connect™ call to a  
contact in your address book  
1. Open the address book. The Find screen appears.  
2. Type the first letters of a contact. Contacts that start with those  
letters appear.  
3. Select a contact for whom you have saved a DC# or talk group  
number.  
4. Press the PTT™ button. The Call in Use screen appears.  
5. Press and hold the PTT™ button to speak to your contact or  
group.  
6. Release the PTT™ button to listen to your contact or group.  
7. To end the call, press and hold the Escape button or wait six  
seconds for the call to disconnect automatically.  
Make a Direct Connect® or Group Connect™ call from  
the phone screen  
1. Click the Phone icon. The Phone screen appears.  
2. Select a contact for whom you have saved a DC# or talk group  
number.  
3. Press the PTT™ button. The Call In Use screen appears.  
4. Press and hold the PTT™ button to speak to your contact or  
group.  
5. Release the PTT™ button to listen to your contact or group.  
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Answering Direct Connect® calls  
6. To end the call, press and hold the Escape button or wait six  
seconds for the call to disconnect automatically.  
Answering Direct Connect® calls  
Answer a Direct Connect® or Group Connect™ call  
1. Press and hold the PTT™ button to speak to your contact or  
group.  
2. Release the PTT™ button to listen to your contact or group.  
3. To end the call, press and hold the Escape button or wait six  
seconds for the call to disconnect automatically.  
Answer an alert  
1. Press the PTT™ button. The Active Call screen appears.  
2. Press and hold the PTT™ button to speak to your contact.  
3. Release the PTT™ button to listen to your contact.  
4. To end the call, press and hold the Escape button or wait six  
seconds for the call to disconnect automatically.  
Queue an alert  
1. In the Alert From dialog box, click Queue. The alert appears on  
the messages screen as an unopened message.  
Tip: To respond to a queued alert on the messages screen, open the alert and  
press the PTTbutton to make a Direct Connect® call, or click the  
trackwheel and select Alert to send a new alert to the contact.  
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4: Nextel Direct Connect®  
Setting Direct Connect® options  
Set Direct Connect® options  
1. Click the Phone icon. The Phone screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Phone Options screen appears.  
4. Click Push To Talk. The Push To Talk screen appears.  
5. In the following fields, press the Space key until the desired  
option appears:  
Field  
Description  
Default  
Speakerphone  
Set whether you want to Direct Connect® calls On  
to be broadcast through your handheld  
speaker by default. This setting is initially  
determined by the DC/ GC notification profile  
setting. Refer to "Profiles" on page 113 for  
more information.  
Phone Only  
Set whether you want to use only the phone  
application on your handheld. If you set this  
field to Yes, the email, browser and Direct  
Connect® features will not be available on  
your handheld.  
No  
Silence DC Call  
Alerts  
Set whether you want to ignore incoming  
Direct Connect® alerts.  
No  
Silence Direct  
Connect  
Set whether you want to ignore incoming  
Direct Connect® calls.  
No  
Silence Group  
Connect  
Set whether you want to ignore incoming  
Group Connect™ calls.  
No  
Current  
Talkgroup  
Set your current talk group.  
None  
Current  
Talkgroup Area  
Set this field to Wide Area if you want to talk Wide  
to group members in any service area.  
Area  
Set this field to Local Area if you only want to  
talk to group members in the current service  
area.  
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5
Browser  
Depending on your Nextel service plan, a browser or some  
browser features might not be available on your handheld.  
Contact Nextel Customer Care for more information on  
available services.  
This section provides information on the following topics:  
About the handheld browsers  
Configuring a browser  
Browsing web pages  
Using bookmarks  
Managing the browser  
Setting browser options  
 
   
5: Browser  
About the handheld browsers  
Your handheld supports two browser types. The Nextel Online®  
and Nextel.com browsers, enable you to open web pages using the  
Nextel gateway. The BlackBerry Browser enables you to open web  
pages using your corporate Mobile Data Service. The options and  
available services vary depending on your Nextel service plan.  
Prerequisite: To use the BlackBerry Browser, the following requirement  
must be met:  
Your handheld must be enabled for Mobile Data Service on a BlackBerry  
Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry  
Enterprise Server version 2.2 or later for Lotus Domino.  
Configuring a browser  
Configure a browser  
You can change the home page for a browser.  
1. Open a browser. The startup screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Options. The Browser Options screen appears.  
4. Click Browser Configuration. The Browser Configuration screen  
appears.  
5. In the Home Page Address field, type a web page address.  
6. In the following fields, press the Space key until the preferred  
option appears.  
Field  
Description  
Default  
Show Images Set whether images load when you open a web On WML &  
page.  
HTML Pages  
Show Image  
Set whether image placeholders appear if  
No  
Placeholders images do not load.  
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Browsing web pages  
Field  
Description  
Default  
-
Content  
Mode  
Set the type of content that your browser  
accepts.  
Warning: Do not change the information in any other fields on this screen.  
7. Click the trackwheel. A menu appears.  
8. Click Save Options. The configuration is saved.  
Browsing web pages  
The browser is optimized to view WML and HTML web pages.  
Prerequisite: To browse web pages, the following requirements must be  
met:  
The wireless coverage indicator must show a level of wireless coverage.  
NXTL or NxTL must appear with the wireless coverage indicator on the  
Home screen.  
Open a web page by typing a web page address  
1. Open a browser. The startup screen appears.  
2. Click the trackwheel. A menu appears.  
3. Click Go To. A dialog box appears.  
4. In the Go To field, type a web page address.  
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5: Browser  
Go To field — Typing a web page address  
Tip: Press the Space key to insert a period. Press a Shift key + the Space  
key to insert a slash mark (/ ).  
5. Click OK. The browser requests the web page.  
Open a web page from a link  
Links to appear as underlined text.  
1. Click a link. A menu appears.  
2. Click Get Link. The browser requests the web page.  
Tip: To open a web page from a link quickly, select the link and hold the  
trackwheel.  
Cancel a web page request  
1. While a web page is loading, click the trackwheel. A menu  
appears.  
2. Click Stop. The browser stops requesting the web page.  
Navigate on a web page  
Navigation on a web page varies according to the layout of each  
page. A web page can contain customized menu items or links.  
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Browsing web pages  
1. On a web page, select one of the following options:  
To select a menu item, click the trackwheel. A menu appears.  
Click a menu item.  
To select a link on a web page, click the link.  
Tip: To see a list of browser shortcut keys, click the trackwheel. A menu  
appears. Click Help.  
Navigate between web pages  
1. On a web page, click the trackwheel. A menu appears.  
2. Select one of the following options:  
To move back a page, click Back or press the Escape button.  
To move forward a page, click Forward.  
View images on a web page  
1. On a web page, click an image or image placeholder. A menu  
appears.  
2. Select one of the following options:  
To view the image on its own page, click Full Image.  
To load more images on the web page, click More Images.  
To load all the images on the web page, click All Images.  
Refresh a web page  
You can refresh a web page to view the most current information, or  
if a web page stops responding.  
1. On a web page, click the trackwheel. A menu appears.  
2. Click Refresh. The web page is refreshed.  
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5: Browser  
Save a web page to the Messages screen  
You can save a web page to your Messages screen instead of  
creating a bookmark that appears on the Bookmarks screen.  
1. On a web page, click the trackwheel. A menu appears.  
2. Select one of the following options:  
If the web page is not loaded yet, click Save Request.  
If the web page is loaded, click Save Page.  
The requested web page is saved as a message on the Messages  
screen.  
Tip: To open a web page from the Messages screen, click a saved web page.  
A menu appears. Click Open Page.  
View the address of a web page  
You can view the address or URL of a web page while you browse  
it.  
1. On a web page, click the trackwheel. A menu appears.  
2. Click Page Address. The Address dialog box displays the  
address of the web page.  
View the security settings for a web page  
1. On a web page, click one of the following icons:  
Icon  
Description  
The browser connection to the web page is secure.  
The browser connection to the web page is not secure.  
A dialog box displays security setting information.  
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Using bookmarks  
Download applications  
You can download applications to your handheld.  
Note: You are solely responsible for the selection, implementation, and  
performance of any third party applications that you use with the handheld  
or desktop software. Research In Motion does not in any way endorse or  
guarantee the security, compatibility, performance, or trustworthiness of any  
third party applications, and shall have no liability to you or any third party  
for issues arising from such third party applications.  
1. On a web page, click an application link. A menu appears.  
2. Click Get Link. The application information appears.  
Application information  
3. Click Download. A dialog box appears.  
4. Click OK. The application is downloaded.  
The new application is added to your handheld.  
Using bookmarks  
You can save the addresses of your favorite web pages as  
bookmarks. Bookmarks appear in the browser, on the Bookmarks  
screen.  
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5: Browser  
Create a bookmark  
1. On a web page, click the trackwheel. A menu appears.  
2. Click Add Bookmark. The Add Bookmark dialog box appears.  
Add Bookmark dialog box  
3. In the following fields, review or edit the information:  
Field  
Title  
Description  
Default  
This field displays the name of the bookmark.  
Create in Set the folder in which the bookmark is saved.  
Browser  
Bookmarks  
! To set a different folder, click Change Folder. The  
Bookmarks screen appears. Click a folder. A menu  
appears. Click Select Folder.  
Refer to "Create a folder for bookmarks" on page 76  
for more information.  
Make  
Set whether you can view the web page when you  
cleared  
Available are not connected to the wireless network. When you  
Offline  
view a web page offline, it displays the information  
that was current when you saved the bookmark.  
! To select or clear the check box, press the Space  
key.  
4. Click Add. The bookmark is saved.  
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Using bookmarks  
Open a bookmark  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click a bookmark. A menu appears.  
4. Click Get Link. The browser requests the web page.  
Edit a bookmark  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click a bookmark. A menu appears.  
4. Click Edit Bookmark. A dialog box appears.  
5. Edit the bookmark.  
Bookmarks screen — Editing a bookmark  
Note: To change the Make Available Offline option, you must create the  
bookmark again. Refer to "Create a bookmark" on page 74 for more  
information.  
6. Click Accept. The edited bookmark is saved.  
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5: Browser  
Move a bookmark  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click a bookmark. A menu appears.  
4. Select one of the following options:  
To move the bookmark one item higher in the list, click Move  
Bookmark Up.  
To move the bookmark one item lower in the list, click Move  
Bookmark Down.  
To move the bookmark to another folder, click Move  
Bookmark. The Select Destination Folder screen appears.  
Click a folder. A menu appears. Click Select Folder.  
Delete a bookmark  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click a bookmark. A menu appears.  
4. Click Delete Bookmark. A dialog box appears.  
5. Click Delete. The bookmark is deleted.  
Note: You cannot delete the Home Page bookmark.  
Create a folder for bookmarks  
You can create folders within the Bookmarks folder.  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click the trackwheel. A menu appears.  
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Using bookmarks  
4. Click View Bookmark Subfolders. The Bookmarks screen  
appears.  
5. Click the trackwheel. A menu appears.  
6. Click Add Subfolder. A dialog box appears.  
Bookmarks screen — Creating a folder  
7. In the Enter subfolder name field, type a name for the folder.  
8. Click OK. The folder is saved.  
Rename a folder for bookmarks  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Bookmarks. The Bookmarks screen appears.  
3. Click the trackwheel. A menu appears.  
4. Click View Bookmark Subfolders. The Bookmarks screen  
appears.  
5. Click a folder. A menu appears.  
6. Click Rename Folder. A dialog box appears.  
7. In the Enter subfolder name field, type a new name for the  
folder.  
8. Click OK. The renamed folder is saved.  
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5: Browser  
Move between folders for bookmarks  
Folders that contain other folders are marked with a plus sign (+).  
1. On the Bookmarks screen, select one of the following options:  
To select a folder, click the trackwheel. A menu appears.  
Click Select Folder.  
To open a folder, click the trackwheel. A menu appears. Click  
Open Folder.  
To move up a folder level, click the trackwheel. A menu  
appears. Click Move Up.  
To move to the Bookmarks folder, click the trackwheel. A  
menu appears. Click Go to Root.  
Managing the browser  
Close a web page  
1. In a browser, press the Escape button. The previous screen  
appears.  
Hide the browser  
You can hide the browser so that you can use other applications on  
your handheld.  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Hide. The previous screen appears.  
3. To return to the browser, click a browser. The last web page that  
you viewed appears.  
Close the browser  
Closing the browser disconnects it from the wireless network.  
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Managing the browser  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Close.  
Tip: To close the browser quickly, press and hold the Escape button.  
View the browser history  
The browser saves a list of the last 20 web pages that you visited.  
1. On a web page, click the trackwheel. A menu appears.  
2. Click History. The History screen appears.  
Clear a browser cache  
You can clear the browser caches to free memory on your handheld.  
Each cache can store up to ten items.  
1. In the browser, click the trackwheel. A menu appears.  
2. Click Options. The Browser Options screen appears.  
3. Click General Properties. The General Properties screen  
appears.  
4. Click the trackwheel. A menu appears.  
5. Select one of the following options:  
To clear rendered pages, click Clear Page Cache.  
To clear server data, click Clear Raw Data Cache.  
To clear rendered pages and server data, click Clear Content  
Caches.  
To clear browser cookies, click Clear Cookie Cache.  
To clear content that was sent to your handheld, click Clear  
Persistent Cache.  
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5: Browser  
View the browser connection information  
You can view the host name of a web page, the duration of your  
browser session, and the amount of data sent and received by your  
browser.  
1. On a web page, click one of the following icons:  
Icon  
Description  
The browser is connected to the wireless network.  
The browser is not connected to the wireless network.  
A dialog box displays the browser connection information.  
Setting browser options  
Set browser options  
1. In a browser, click the trackwheel. A menu appears.  
2. Click Options. The Browser Options screen appears.  
3. Click General Properties. The General Properties screen  
appears.  
4. In the following check boxes, press the Space key to select or  
clear the option:  
Field  
Description  
Default  
cleared  
Confirm Close  
on Escape  
Set whether you are prompted before the  
browser closes when you press the Escape  
button.  
Confirm  
Execute Scripts  
Set whether you are prompted before scripts run. cleared  
5. Click the trackwheel. A menu appears.  
6. Click Save Options. The options are saved.  
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Calendar  
This section provides information on the following topics:  
Navigating in the calendar  
Managing appointments and meetings  
Setting calendar options  
 
   
6: Calendar  
Navigating in the calendar  
Change the calendar format  
1. Open the calendar. The calendar appears.  
2. Click the trackwheel. A menu appears.